General
Get In The Wild is committed to providing you with an extraordinary wilderness adventure. Our number one priority on all trips and courses is safety. We never compromise safety and do everything possible to ensure you have the safest and most enjoyable trip possible. Our experienced guides manage a variety of significant weather and route related hazards, but they cannot eliminate them. They draw from their wealth of experience and training to make sure you have the safest trip possible.
Terms & Conditions
Our terms and conditions are based on time-tested industry standards designed to be fair to our guests and to Get In The Wild.
We highly recommend you read them fully to be sure you understand what you are agreeing to. We do not deviate from these terms and conditions under any circumstance. We encourage you to consider purchasing trip insurance(opens in a new tab) to protect your travel investment.
Trip availabilities are strictly limited by the public lands upon which we operate. Due to land management regulations, every spot is irreplaceable. When a guest cancels a trip, the closer it is to the start date the more difficult it is to fill the open spot. For this reason, the closer a cancellation is to the trip start date, the smaller the refund.
Thank you for your understanding of the circumstances we operate under as a small outdoor adventure company. We look forward to adventuring with you and experiencing the silence and solitude of the incredible wildlands upon which we operate.
Trip and Course Plans & Itinerary
Get In The Wild trip and course plans and itineraries are subject to change based on weather, terrain, route conditions, permit availability and a variety of additional factors. While we strive to maintain all listed plans and itineraries, we reserve the right to change plans as necessary to ensure that all guests receive the safest and highest quality trip possible.
Age Requirements
To ensure the safest and highest quality trip for all participants, Get In The Wild adheres to the following age-specific requirements:
- Ages 4 & under: No participants age 4 & under.
- Ages 5 to 6: May participate in all guided, non-technical trips. Must be accompanied by a parent or legal guardian.
- Ages 7-17: May participate in all guided trips. Must be accompanied by a parent or legal guardian.
- Ages 18 & above: No restrictions.
Note: Underaged participants on private trips and courses are assessed on an individual basis.
Guest Responsibilities
Wilderness adventures require both individual commitment and team unification. To ensure the strength and success of the team, we ask that each participant:
- Be physically and mentally fit and properly attired and equipped.
- Be honest and accurate in describing their fitness, health, skills and equipment to their guides to ensure that everyone on their team has the opportunity for a safe, fun and successful wilderness adventure.
- Follow all Get In The Wild rules and land management regulations.
Final participant eligibility is subject to the receipt, review and acceptance of all required applications, forms, and payment.
Payments
Single-Day Trips:
- Single-day trips require payment in full when you book.
Multi-Day Trips:
- A reservation requires a deposit of $500, or payment in full.
- The balance is due 60 days prior to the start of your trip and will automatically be charged to the method of payment used for the deposit.
- The deposit is non-refundable if the participant cancels their booking.
Courses & Workshops:
- Courses and workshops require payment in full when you book.
Note: You can make payments online or by giving us a call at 818-381-WILD (9453).
Cancellation & Refund Policy
Get In The Wild reserves the right to cancel any trip due to internal reasons. Possible reasons include but are not limited to an insufficient number of registrations, or staff illness or injury. If a trip is cancelled due to internal reasons, your total balance will be refunded. Get In The Wild is not responsible for additional costs (for example: airline flight changes, additional hotel nights) associated with trip delays or itinerary changes.
If a trip is cancelled due to circumstances beyond our control, a trip credit will be issued equal to the full amount paid minus any nonrefundable expenses. Possible circumstances include weather, public land closures, public health emergencies, and natural disasters.
If you need to cancel your reservation, please let us know in writing as soon as possible. Cancellation policies are as follows:
Single-Day Trip Cancellation Policy:
If you cancel for any reason:
- 60 days or more prior to trip start date: full refund minus a $25 per person administrative fee.
- 59-46 days prior to trip start date: guest will be refunded 75% of trip cost.
- 45-31 days prior to trip start date: guest will be refunded 50% of trip cost.
- 30 days or less prior to trip start date: no refund, trip credit, or transfer of payment.
Multi-Day Trip Cancellation Policy:
If you cancel for any reason:
- 60 days or more prior to trip start date: full refund minus the deposit and a $50 per person administrative fee.
- 59-46 days prior to trip start date: guest will be refunded 50% of trip cost minus the deposit.
- 45-31 days prior to trip start date: guest will be refunded 25% of trip cost minus the deposit.
- 30 days or less prior to trip start date: no refund, trip credit, or transfer of payment.
Course & Workshop Cancellation Policy:
If you cancel for any reason:
- 60 days or more prior to trip start date: full refund minus a $25 per person administrative fee.
- 59-46 days prior to trip start date: guest will be refunded 75% of trip cost.
- 45-31 days prior to trip start date: guest will be refunded 50% of trip cost.
- 30 days or less prior to trip start date: no refund, trip credit, or transfer of payment.
Transfer/Rescheduling
If you transfer from one trip or course type, or date to another:
- 60 days or more prior to trip start date: guest will be charged a $25 per person administrative fee.
- 59-46 days prior to trip start date: guest will be charged a $25 per person administrative fee plus the cost of any non-refundable lodging or permit fees.
- 45-31 days prior to trip start date: guest will be charged a $50 per person administrative fee plus the cost of any non-refundable lodging or permit fees.
- 30 days or less prior to trip start date: regular cancellation and refund policies will apply.
Note: New pricing (where applicable) will apply for all changes.
Trip Insurance
We highly encourage you to consider the purchase of travel insurance. Typical policies provide coverage for trip cancellation, delay and medical expenses. Travel insurance provides the best possible protection for travel related illness, injury or delay.
Common claims include:
- Illness or injury to insured, family member, or travel partner
- Airline missed flights and cancellations
- Traffic Accident
- Job loss or relocation
- Weather related closures due to flooding, wildfire, etc.